Blackboard Learning Guide – Getting Started (Ultra Course View)

Starting from 2025-26 Term 2, Ultra Course View (Ultra) will be used as default for most of the courses. Please read through the information below for better understanding with Ultra.

To gain a firsthand understanding of Ultra

• Enrol yourself in Blackboard Orientation for Learners (ITSC-BL-BOL) to explore the new interface in Ultra.
• Enrol yourself in Blackboard Learn Exam Trial to help you prepare for the actual tests and assignments in Ultra.

• Blackboard Help
• YouTube video tutorials

Important Information

• Access to Blackboard Courses and Panopto Videos
  • Access to Blackboard and Panopto is time-limited and depends on your role in the courses.
  • Alumni and users with expired CUHK accounts will no longer have access to these platforms. 
  • Please ensure you download any necessary information before your access expires.
• Points to note for students regarding Blackboard assignment and test submissions

FAQ

Sign on

• Troubleshooting problems signing in Blackboard
• How to sign in Blackboard App?

Course Tools

• How do I find my course tools (e.g. Panopto)?

Assignments and Tests

• What students should do if they have submitted a wrong assignment attempt?

Feedback and Support

• Blackboard (Ultra) Survey for Students
• Contact us: ITSC Service Desk (https://servicedesk.itsc.cuhk.edu.hk) or elearning@cuhk.edu.hk