- Please reserve ample time for submitting assignment or test attempts to Blackboard.
- Students should use a computer and the web version of Blackboard (https://blackboard.cuhk.edu.hk) (instead of Blackboard App) to complete assignments or tests on Blackboard.
- For assignments: “Confirmation numbers and email notifications for submission receipts are not available in the app” (Blackboard Help: Tests and Assignments in the Blackboard App).
- For tests: Blackboard App does NOT support all question types (Blackboard Help: Tests and Assignments in the Blackboard App). And there is no auto-save feature.
- Students should ensure they have accessed to a stable network before submitting assignment or test attempts on Blackboard. If needed, students in Mainland China can register for CUHK VPN Add-On Service.
- If you are required to use Respondus Lockdown Browser (LDB), please check and update LDB to the latest version and perform self-practice after updating it.
- Students should avoid refreshing the page / closing window / clicking the ‘Go back’ button in the browser while taking Blackboard tests. (See ‘Tips for taking a test’). Please also check the 'Save Answer / Saved' button regularly to see if the answers are automatically saved while taking the test on Blackboard.
- To prevent session timeout, avoid leaving Blackboard idle for a long period of time before submitting attempts.
- For long answers, if feasible, students are advised to save their answers on their computers (as a backup) before uploading them to Blackboard. This prevents the loss of answers due to session timeout or disconnection.
- If students encounter any issues when submitting attempts on Blackboard, they should record and report them to their instructors and/or TA immediately.
- Students should make sure they have submitted their assignment or test attempts to Blackboard successfully.
- Assignment: confirmation number and submission receipt
- Students will see a success message with a confirmation number after a successful submission. Please consider taking a screenshot and/or copy the information for the record. You could also check the submitted file by clicking the file name under ‘Submission’, and/or click the ‘arrow down’ button to download the file.
- Students will also receive an email copy of the submission receipt after a successful submission. Please check the details in the email. Students should keep the email as a record. In case you cannot receive the email, you should check if the submission is successful on Blackboard.
- Students can check the submission receipt under ‘My Grades’ if it is set to be shown to students.
- For more information, please refer to Blackboard Help: Common Questions About Assignments (See 'How do I check that my assignment was submitted?').
- Students will see a success message with a confirmation number after a successful submission. Please consider taking a screenshot and/or copy the information for the record. You could also check the submitted file by clicking the file name under ‘Submission’, and/or click the ‘arrow down’ button to download the file.
- Test: "Test saved and submitted"
- After submitting a test, please make sure you can see the success message: "Test saved and submitted".
- After submitting a test, please make sure you can see the success message: "Test saved and submitted".
- Assignment: confirmation number and submission receipt
Please contact us at ITSC Service Desk (https://servicedesk.itsc.cuhk.edu.hk) or elearning@cuhk.edu.hk if you have questions.