Blackboard: CUHK User Management

Overview 

With CUHK User Management tool, Instructors and TA/Support Staff can:

• Enroll Users
• Remove Users
• Change User Role
• Change User Availability

Reminder:

• Changes made under Blackboard CUHK User Management Tool will NOT synchronize with / update by CUSIS (e.g., You have enrolled a student in your Blackboard Course before or during Add/Drop period, the student will still be there even s/he has dropped the course on CUSIS).
• You could submit your requests to elearning@cuhk.edu.hk / ITSC Service Desk (Instructions), especially when you need to add over 10 users to your course site(s). Please make use of this template for batch enrollment.

Steps (Ultra Course View)

1. Access your course, then proceed to Content > Books & Tools > View course & institution tools. 

2. Then, select  CUHK User Management – LTI.
3. Once you have reached the page of CUHK User Management, you can:
   1. Enroll users: Check the user list on this page and make sure the users are not on the list. Then, click Enroll User and input Staff/Student IDs to add (a) students, (b) instructors and/or (c) TA/Support Staff to your course site. If you need to enroll multiple users, please separate their usernames with comma(s).
   2. Remove users: Select users. Click Remove Users from Course to remove users from your course.
      • When you remove users from a course, the system will delete all associated user data from the course.
      • You cannot remove users added by CUSIS-Blackboard synchronization. Change Available to No using the Pen icon to stop the user(s) from accessing the Blackboard course site.
   3. Change user role / availability: Click the Pen icon to edit the user's role and/or availability if needed.

Steps (Original Course View)

1. Access your course, then proceed to Course Management > Control Panel > Course Tools > CUHK User Management - LTI. 
2. Enroll users: Check the user list on this page and make sure the users are not on the list. Then, click Enroll User and input Staff/Student IDs to add (a) students, (b) instructors and/or (c) TA/Support Staff to your course site. If you need to enroll multiple users, please separate their usernames with comma(s).
3. Remove users: Select users. Click Remove Users from Course to remove users from your course. 
   • When you remove users from a course, the system will delete all associated user data from the course. 
   • You cannot remove users added according to CUSIS information from a Blackboard course site. Update “Available” to “No” using the “Pen” icon to stop the user(s) from accessing the Blackboard course site.
4. Change user role / availability: Click the “Pen” icon to edit the user’s role and availability if needed.

Contact us: ITSC Service Desk (https://servicedesk.itsc.cuhk.edu.hk) / elearning@cuhk.edu.hk