Articles
Troubleshooting problems signing in Zoom
Overview This article provides solutions to the two common problems regarding signing in Zoom. “Bad Request - Header Field Too Long” Please consider clearing all the browser temporary file, history and cache of your default brow...
Troubleshooting tips for joining ZOOM meeting
In case you encounter any difficulties when you are joining a Zoom meeting: Please consider clearing all the browser temporary files, history and cache of your default browser. Then restart the browser and sign in Zoom or access the meeting link a...
Camera, microphone and speaker cannot be used with Zoom client
We received some reports from our users that their camera, microphone, and speaker were not working with their Zoom client. If you encounter the above problem, please contact us at elearning@cuhk.edu.hk or ITSC Service Desk ( https://servicedesk....
CUHK License Transition to “Zoom One for Education (Enterprise Essentials)” on 26 Jan 2024 (Friday) around 9:24am
Overview On 26 Jan 2024 (Friday) around 9:24am , CUHK Zoom for Education account transitioned to Zoom One for Education (Enterprise Essentials) account. With the new license, below plans are assigned the following CUHK computing a...