Updated Articles

  1. KEEP Open edX and Moodle (2020 Aug)

    Resources Recording : Aug 18 Slides: https://www.cuhk.edu.hk/eLearning/events/20200819-ELITE-Deck.pdf Website: https://course.keep.edu.hk Further questions Email: info@keep.edu.hk ...
  2. Gradescope for Teachers (2020 Aug)

    Session recording Aug 18: You can find a copy of the workshop recording here. Aug 24:  You can find a copy of the workshop recording here. Resources You can find a general Gradescope walkthrough video here . FAQ Guide we created for de...
  3. Panopto and Camtasia for Teachers (2020 Aug)

    Recording: English: https://panopto.cuhk.edu.hk/Panopto/Pages/Viewer.aspx?id=8e7610a3-aef9-4056-9827-ac2e01001d0a (requires CUHK Login) Resources CDGS 2019-22: http://www.cuhk.edu.hk/eLearning/c_tnl/cdgs Camtasia: https://www.itsc.cuhk.e...
  4. Special account arrangement for using ZOOM

    Overview All CUHK staff members and students, with valid CUHK computing accounts, are granted the meeting300 license to host meetings up to 300 participants. For those who do not have CUHK computing accounts, if they would like to host Zoom meetin...
  5. Troubleshooting problems accessing Panopto via Blackboard

    Overview The migration to Panopto Cloud on AWS (cuhk.ap.panopto.com) has been completed. Teachers, TAs & Support Staff members are advised to  access and check their Panopto folders and videos after the migration.  This article lists out four p...
  6. Camera, microphone and speaker cannot be used with Zoom client

    We received some reports from our users that their camera, microphone, and speaker were not working with their Zoom client. If you encounter the above problem, please contact us at elearning@cuhk.edu.hk or ITSC Service Desk ( https://servicedesk....
  7. Microsoft 365

    Overview Microsoft 365 is an office application suite that is available for all CUHK students and staff. It's cloud-based features allow easy online collaborations, communications and content sharing. More information on ITSC Website Use Mic...
  8. Troubleshooting tips for joining ZOOM meeting

    In case you encounter any difficulties when you are joining a Zoom meeting: Please consider clearing all the browser temporary files, history and cache of your default browser. Then restart the browser and sign in Zoom or access the meeting link a...
  9. Opening links in Respondus Lockdown Browser

    Teachers may include links or PDF files in tests. If a test requires Respondus Lockdown Browser, when you click the link, the PDF or webpage will open in a new tab. Please DO NOT click the link with “Command” or “Alt” key.   Most "Command" or "...
  10. Online Exam and Invigilation Technologies

    Overview This article covers the common technologies adopted by 2020-21 Ug exams with "self-arranged online invigilation".   The suggestions in the following sections apply to the use of the technologies in general (i.e. not just for exams with"s...